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FlowRunner Workflow - Directory Interface

The routing and addressing information needed to route work to the right people is often stored in a corporate directory. This directory of corporate users is usually stored in a custom database or in a system known as "Directory Services".

FlowRunner can support all systems for storing users, groups and attributes. This is because its directory interface has been carefully architected to be separate from the core system.

The directory interface is used for user task addressing. Users can be tasked based on their location in the organizational hierarchy, values of their attributes, their roles, or a combination of these. The same directory may also be used for authentication.
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Enterprise Directory Services (LDAP)


The LDAP implementation of directory services is the most common in use today. Most organizations already have their organizational structure and user base residing in servers such as Microsoft Active Directory. FlowRunner can connect to any directory implementing LDAP protocol, such as Active Directory, Sun ONE Directory Server, and others.

The ability to work with LDAP-based directories is absolutely crucial for business applications involving hierarchies of people. FlowRunner actually links directly to your existing directory to query information in real-time; it is not simply a timer-based synchronization job. All directory changes become immediately available for task routing and security.
 

Internal directory

FlowRunner server also comes with a builtin user directory. It is database-based, capable of storing a multilevel organizational hierarchy of unlimited depth and breadth. It can be augmented to include custom attributes. A flexible web-based user interface is included to manage the directory.

XML based directory


A simple XML directory interface is provided with core installation. This reference implementation is capable of reading a complex XML structure containing corporate hierarchy of an arbitrary depth.  The implementation uses XPath for searches and navigation. Adding a new user or a group with attributes is as simple as modifying a file.
 

Highlights

  • Powerful task assignment search criteria. Multiple search criteria are supported, including partial matches.
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  • Both builtin and external directories can connect to more than one FlowRunner Server installation. For example, one directory can be configured to work with both a pilot and a production installations
     
  • Custom attributes can easily be added to users, groups or companies to become immediately available for searches and task assignments
     
  • New roles can be added for access control and task routing. Role-based task assignments are also supported
     
  • Roles are can be assigned any user regardless of his location in the corporate hierarchy
      
  • The directory is also used for authentication. A single sign on option is supported. For example, Microsoft Active Directory can be used for authentication (no password prompts if accessed from within the intranet). A pure Java NTLM filter is included to be used with AD.
     
  • FlowRunner does not require a synchronization mechanism to download the directory data


External directories are accessed by the core system and the process builder though a simple API. This interface can be implemented to use any existing directory application such as HR database containing user information. Please contact us for more information.


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